FAQs • Altamonte Springs, FL • CivicEngage

Can I report a crime online?: No. Crimes should be reported by calling 9-1-1. However in certain cases where the victim lives out of the area, we may accept a written report from another police agency or allow the victim to complete a courtesy incident report. Please call our Investigations Division at (407) 571-8270 to determine if you are eligible to complete a Courtesy Incident Report.

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Police

1. Where is the Police Department located?: The Police Department is located just one block west of Ronald Reagan Blvd. (County Road 427), off of State Road 436, at 175 Newburyport Avenue, Altamonte Springs, FL 32701 (Public Safety Complex).

2. Where is the COPS Center located?: The COPS Center is located in the Altamonte Mall at 451 E. Altamonte Drive, on the lower level between JCPenney and Macy's.

3. Where can I get fingerprinted?: We offer fingerprinting services at the COPS Center on Monday through Saturday from
10 a.m. to 4 p.m. (excluding holidays). The cost for inked fingerprints is $15 per card. Live scan fingerprints are $20. For more information about the COPS Center, call (407) 571-8463 or visit the COPS page.

4. Where can I find the forms to self report a traffic crash?: The Florida Highway Patrol has the Traffic Crash Report Forms available on their website.

5. Where can I find a complete listing of the City's ordinances?: The Altamonte Springs Code of Ordinances has the current City Code available.

6. What are the laws or regulations on car restraints for children?: Florida State Statute 316.613 states that if any child is 3 years of age or younger and transported in a motor vehicle, they shall be properly secured in a separate crash-tested carrier restraint. After reaching 4 years of age, children may be secured with regular seat belts. Technicians are available at the C.O.P.S. center by appointment on Thursdays between 9 and 11 a.m. (except holidays) to teach you how to install them.

7. What do I do if I want to contest a citation I was issued?: Call the Clerk of the Court's Traffic Division at (407) 665-4323 and request a hearing.

8. Who can I call to report traffic concerns (traffic enforcement, speeders, etc.)?: You can contact the Traffic Section Lieutenant at (407) 571-8315 to report traffic problems, or request additional traffic enforcement.

9. Who can I contact to report suspected drug activity?: You can contact the Special Investigation Section at (407) 571-8256 to report suspected drug or prostitution activity.

10. How can I get someone’s vehicle towed?: If it is on your property, call a towing service and notify the local police.

11. How can I obtain a local background check?: A local records check can be obtained at the records counter located in the law enforcement building at City Hall. For more information, call (407) 571-8215.

12. Can I report a crime online?: No. Crimes should be reported by calling 9-1-1. However in certain cases where the victim lives out of the area, we may accept a written report from another police agency or allow the victim to complete a courtesy incident report. Please call our Investigations Division at (407) 571-8270 to determine if you are eligible to complete a Courtesy Incident Report.