Utility Billing

Billing Cycle
Utility bills are mailed or emailed out on a monthly basis. Bills are due and payable upon receipt. Any bill which remains unpaid 28 days after the billing date is subject to a 10% penalty. Customers who have bills which are unpaid 35 days after the billing date are subject to having services discontinued and/or disconnected. In such cases, services are not renewed until all bills are paid together with a $25 reconnection charge and are subject to additional deposit requirements.

How to Pay Your Utility Bill

If you have questions or need assistance paying your bill, contact the City at (407) 571-8044 or UtilityBilling@altamonte.org.


Sign up to receive your utility bills via email. Once you receive your first bill in the mail, you are eligible to sign up for e-Bill.