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Operations Bureau

Breadcrumbs

The Operations Bureau is the Department’s largest bureau with a total of seventy-one (71) employees.  which consists of the Patrol Operations Division and the Special Operations Division.

 

PATROL OPERATIONS DIVISION

Commander Shelli Walters

SAWalters@altamonte.org

(407) 571-8232

The Patrol Division consists of five (5) lieutenants, thirty-nine (39) patrol officers, and four (4) Community Service Officers in four Patrol Sections.   Patrol officers work a 12-hour shift, and are assigned to four different squads; two day shift and two evening shift. 

SPECIAL OPERATIONS DIVISION

Commander Mark Anderson

MGAnderson@altamonte.org

(407) 571-8200

 

The Special Operations Division consists of a Traffic Section, Street Crimes Unit, Uptown Altamonte Unit, K-9 Unit, Marine Patrol, and Court Liaison.  There are three (3) lieutenants, nineteen (19) officers, and one (1) civilian assigned to this division.  

 

COMSTAT (Computerized-Statistics)

The Operations Bureau conducts monthly Comstat meetings where lieutenants from Patrol, Traffic, Investigations, and Community Response Unit collectively meet with the Deputy Chief and Commanders assigned to the Operations Bureau.  During this meeting, the Department’s Crime Analyst and Intelligence Officer provide an overview of criminal statistics, crime trends, repeat calls for service, and intelligence information.  Lieutenants are then required to report the activity of their respective units during the previous month and discuss strategies for the upcoming month.

Any areas showing an increase in criminal activity, traffic crashes or calls for service are identified as “hot spots”.  The areas are targeted and officers and lieutenants are held accountable for decreasing activity within these areas.

Quality of Life Issues / Community-Oriented Policing Services

The department has placed a high priority on improving the quality of life in the City of Altamonte Springs.  In furtherance of these efforts, officers are required to identify problems, issues, concerns, etc., and work with citizens to resolve or rectify the situation. 

For example, an officer responded to a complaint regarding people failing to stop at a three-way intersection in a residential area.  After speaking with the citizen, the officer discovered the road curved just preceding the intersection and that the sign was also obscured by overgrown shrubs.   The officer took the initiative to have the overgrown shrubs trimmed back and also requested a warning sign be posted prior to the curve warning motorists of the stop sign ahead.

Other projects include those identified in Comstat meetings.  Lieutenants frequently assign officers to meet with residents and business owners to discuss crime issues or repeat calls for service.  Officers utilized Crime Prevention through Environmental Design (CPTED) and Code Enforcement strategies to reduce crime and improve quality of life.
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